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Insurance Agent

Insurance BrokerUnderwriter Assistant

Yes, AI calculates the risk and writes the policy, but the agent manages the trust and the human moment of a claim.

Key Takeaways

  • 1Underwriting for standard products (auto, home) is moving toward majority automation via AI risk scoring.
  • 2Generative AI serves as a policy analyst, simplifying complex legal jargon for clients.
  • 3Human agents focus on complex risk consulting, niche products, and high-empathy claims management.
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Now

0-2 years
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What's changing

  • 1Automated lead scoring
  • 2Instant auto-quotes
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Implications

  • 30% increase in sales capacity
  • Shift to high-intent leads

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