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Dispatcher
transportation dispatcherfleet coordinator
Yes, but while AI optimizes the routes and schedules, humans manage the driver crises, break-downs, and customer escalations.
Key Takeaways
- 1AI algorithms are automating real-time route optimization and load matching.
- 2Dispatchers are shifting to 'fleet managers' focusing on human-capital issues and complex disruptions.
- 3Emergency response and negotiating with difficult carriers remain core human roles.
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Now
0-2 years🔄
What's changing
- 1GPS tracking & ELD monitoring
- 2Automated routing
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Implications
- Reduced manual data entry
- Improved safety