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Courier

delivery drivermessenger

Yes, but while drones and bots handle the 'doorstep drop,' humans solve the 'building access' and high-value security puzzles.

Key Takeaways

  • 1Last-mile logistics are being automated by small-form robots and optimized route AI.
  • 2Couriers are evolving into 'delivery technicians' managing fleet hand-offs and complex high-density routes.
  • 3Security, ID verification, and person-to-person delivery remain human-led.
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Now

0-2 years
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What's changing

  • 1Route optimization software
  • 2Mobile POD apps
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Implications

  • Faster delivery rounds
  • Higher transparency

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