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Community Manager

Social media managerOnline host

Yes, but AI moderates the spam and the noise while humans moderate the culture and the belonging.

Key Takeaways

  • 1Moderation and spam detection are 95% automated through high-fidelity toxicity filters.
  • 2AI agents provide 24/7 basic support and engagement in Discord/Slack/Social.
  • 3Role shifts to 'Cultural Architect' and 'Event Producer' for high-value membership groups.
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Now

0-2 years
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What's changing

  • 1AI moderation bots
  • 2Automated greeting/onboarding
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Implications

  • End of manual troll-cleaning
  • Instant response for new users

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