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Cashier

ClerkCheckout op

Yes, but AI handles the scanning and the math while humans handle the service recovery and the complex bundles.

Key Takeaways

  • 1Scanning and payment processing are increasingly self-service or sensor-based.
  • 2Role transitions to 'Customer Experience Host' overseeing multiple automated lanes.
  • 3Human intervention is reserved for age verification, alcohol sales, and technical overrides.
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Now

0-2 years
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What's changing

  • 1Self-checkout ubiquity
  • 2Mobile payment integration
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Implications

  • Fewer registers needed
  • Shift to monitoring roles

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