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Cashier
ClerkCheckout op
Yes, but AI handles the scanning and the math while humans handle the service recovery and the complex bundles.
Key Takeaways
- 1Scanning and payment processing are increasingly self-service or sensor-based.
- 2Role transitions to 'Customer Experience Host' overseeing multiple automated lanes.
- 3Human intervention is reserved for age verification, alcohol sales, and technical overrides.
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Now
0-2 years🔄
What's changing
- 1Self-checkout ubiquity
- 2Mobile payment integration
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Implications
- Fewer registers needed
- Shift to monitoring roles